Intergroup Dialogues in the Landscape of Digital Societies: How Does the Dialogical Self Affect Intercultural Relations in Online Contexts?

The effects of intergroup dialogues on intercultural relations in digital societies and the growing conflict, inflammatory hate speech phenomena characterizing these environments are receiving increasing attention socio-psychological studies. Based Allport’s contact theory, scholars have shown that online reduces ethnic prejudice discrimination, although it is not yet clear when how this occurs. By analyzing role Dialogical Self dialogues, we aim to understand individuals position themselves others at three levels inclusiveness—personal, social, human—and process associated with attitudes towards interlocutor, bias prejudice, whilst also considering inclusion Other ethnic/racial identity. An experimental procedure was administered via Qualtrics platform, data were collected among 118 undergraduate Italian students through an anonymous questionnaire. From ANOVA moderation analysis, emerged social level inclusiveness positively identity bias. Furthermore, human identity, unexpectedly, We conclude people interact as “human beings”, positive effect dialogue fails, hindering differentiation processes necessary define one’s own interlocutor’s identities. discuss landscape relevance our findings for research practice.